Shipping

Delivery options

UK

DPD Next Day Delivery Service 

Next day service, shipped by DPD tracked, £6.95

Royal Mail 1st Class Delivery Service 

1-2 days, shipped by Royal Mail tracked, £4.95

FREE Standard Shipping Service 

2-3 days, shipped by Royal Mail untracked

EU

*Free standard shipping is offered on all EU orders above £50


Express Tracked Shipping Service 

1-2 days, tracked and signed, £14.95

Tracked Shipping Service

3-5 days, tracked, £9.95

Standard Shipping Service

3-5 days, untracked, £4.95 (or free on orders above £50)

USA & Canada

*Free standard shipping is offered on all International orders above £100


Express Tracked Shipping Service 

1-3 days, tracked and signed, £19.95

Tracked Shipping Service

5-7 days, tracked, £11.95

Standard Shipping Service

5-7 days, untracked, £8.95 (or free on orders above £100)

Rest of world

*Free standard shipping is offered on all International orders above £150


Express Tracked Shipping Service 

1-4 days, tracked and signed, £19.95

Tracked Shipping Service

5-7 days, tracked, £14.95

Standard Shipping Service

5-7 days, untracked, £8.95 (or free on orders above £150)

How will Brexit impact my delivery?

After January 1st 2021 EU customers will need to pay local taxes in the country we delivery to. All shipments will come with the correct customs declaration.

How will COVID impact my delivery?

Due to Covid-19 restrictions on cross border travel, we cannot confirm a specific delivery window for international deliveries. Do reach out to us at support@fluxundies.com if you have a query or need help with an order. 

What's the cut-off time for next day delivery?

For same day dispatch, please place your order before 12 noon GMT. Any orders placed after midday will be dispatched the next working day.

Will I be charged any other fees?

All orders are currently shipped from our fulfilment centre in the UK so you may be charged custom duties and/or taxes. Please check the custom fees applied in your country before you place your order.

Can I cancel my order?

Orders are sent to our warehouse instantly so we are unable to promise that we can cancel orders or make changes to items in the order. Pre-orders are eligible for a refund before the point of despatch. Please contact Customer Service at support@fluxundies.com. 

Can I amend my delivery address?

We ask that you check over your delivery address when placing your order as we cannot be responsible for a parcel being undeliverable due to incorrect address. 


If you have made an error and need to make an amendment to your address, please contact us ASAP at support@fluxundies.com and we will do our best to help.

How do I track my order?

Once your order is fulfilled, you'll receive an email and can track your order using the tracking link.

Can I make changes to my order?

Orders are sent to our warehouse instantly so we are unable to promise that we can cancel orders or make changes to items in the order. If you discover that you have made a mistake with your order address, please contact Customer Service immediately at support@fluxundies.com so that we can do our best to help.

How will Brexit impact my delivery?

After January 1st 2021 EU customers will need to pay local taxes in the country we delivery to. All shipments will come with the correct customs declaration.

What's the cut-off time for next day delivery?

For same day dispatch, please place your order before 12 noon GMT. Any orders placed after midday will be dispatched the next working day.

How do I track my order?

Once your order is fulfilled, you'll receive an email and can track your order using the tracking link.

Will I be charged any other fees?

All orders are currently shipped from our fulfilment centre in the UK so you may be charged custom duties and/or taxes. Please check the custom fees applied in your country before you place your order.

How will COVID impact my delivery?

Due to Covid-19 restrictions on cross border travel, we cannot confirm a specific delivery window for international deliveries. Do reach out to us at support@fluxundies.com if you have a query or need help with an order. 

Can I amend my delivery address?

We ask that you check over your delivery address when placing your order as we cannot be responsible for a parcel being undeliverable due to incorrect address. 


If you have made an error and need to make an amendment to your address, please contact us ASAP at support@fluxundies.com and we will do our best to help.

Can I make changes to my order?

Orders are sent to our warehouse instantly so we are unable to promise that we can cancel orders or make changes to items in the order. If you discover that you have made a mistake with your order address, please contact Customer Service immediately at support@fluxundies.com so that we can do our best to help.

Can I cancel my order?

Orders are sent to our warehouse instantly so we are unable to promise that we can cancel orders or make changes to items in the order. Pre-orders are eligible for a refund before the point of despatch. Please contact Customer Service at support@fluxundies.com.