Totally. We accept exchanges within 60 days of purchase. Start your return/exchange by clicking the button at the top of the page!
Returns and Exchanges
Don't stress.
Returns have never been easier.
60-day Money Back Guarantee
Try our period pants risk-free. If they do not work as promised, let us know within 60 days and we'll replace or refund, no questions asked.
The 60-day risk-free trial applies to one worn pair of undies only. Any other pairs must be returned unused in original packaging. Refunds will be paid to the original payment method that was used to place the order.
60-day Money Back Guarantee
Try our period pants risk-free. If they do not work as promised, let us know within 60 days and we'll replace or refund, no questions asked.
The 60-day risk-free trial applies to one worn pair of undies only. Any other pairs must be returned unused in the original packaging. Refunds will be paid to the original payment method that was used to place the order.
Exchanges
We process exchanges within 60 days of purchasing. You can return all unworn garments in original packaging.
Please head to the returns centre here to start an exchange. Once products are received back into our fulfilment centre, we will process the exchange within 2-3 days.
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Exchanges
We process exchanges within 60 days of purchasing. You can return all unworn garments in original packaging.
Please head to the returns centre here to start an exchange. Once products are received back into our fulfilment centre, we will process the exchange within 2-3 days.
Common Return Questions
Is it easy to exchange items?
How soon will I receive my refund?
As soon as we receive your return, we will process your refund within 2-3 days.
What if I have other questions?
Please contact us at hello@fluxundies.com
What if I purchased from another stockist?
For products purchased via stockists, please contact the stockist directly for their return/exchange policy regarding your purchase.
Can I make changes to my order?
Orders are sent to our warehouse hourly so we are unable to promise that we can cancel orders or make changes to items in the order. If you discover that you have made a mistake with your order address, please contact Customer Service immediately at hello@fluxundies.com as we may be able to fix mid transit.
Can I cancel my order?
Orders are sent to our warehouse hourly so we are unable to promise that we can cancel orders or make changes to items in the order. If you discover that you have made a mistake with your order address, please contact Customer Service immediately at hello@fluxundies.com as we may be able to fix mid transit.
Is it easy to exchange items?
Totally. We accept exchanges within 60 days of purchase. Start your return/exchange by clicking the button at the top of the page!
How soon will I receive my refund?
As soon as we receive your return, we will process your refund within 2-3 days.
What if I have other questions?
Please contact us at hello@fluxundies.com
What if I purchased from another stockist?
For products purchased via stockists, please contact the stockist directly for their return/exchange policy regarding your purchase.
Can I make changes to my order?
Orders are sent to our warehouse hourly so we are unable to promise that we can cancel orders or make changes to items in the order. If you discover that you have made a mistake with your order address, please contact Customer Service immediately at hello@fluxundies.com as we may be able to fix mid transit.
Can I cancel my order?
Orders are sent to our warehouse hourly so we are unable to promise that we can cancel orders or make changes to items in the order. If you discover that you have made a mistake with your order address, please contact Customer Service immediately at hello@fluxundies.com as we may be able to fix mid transit.